Shipping policy

Shipping Policy

Welcome to our store! We are committed to delivering your orders quickly and safely across Pakistan. Please read our shipping policy carefully before placing an order.

Shipping Areas

We currently deliver to all major cities and most towns across Pakistan through our trusted courier partners.

Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 Business Days

  • Other Cities & Remote Areas: 3–7 Business Days

Please note that delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

  • Free Shipping is available on selected products or promotional offers.

  • Standard shipping charges (if applicable) will be displayed during checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most areas of Pakistan.

Please ensure someone is available to receive the parcel and make the payment at the time of delivery.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) via SMS, WhatsApp, or email so you can monitor your shipment.

Delivery Delays

While we always try to deliver within the estimated timeframe, delays may occur due to:

  • Bad weather

  • Public holidays

  • Courier operational issues

  • Remote delivery locations

We appreciate your patience in such situations.

Incorrect Address

Please make sure your shipping address and contact number are correct before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Failed Deliveries

If a delivery attempt fails because the customer is unavailable or refuses the parcel without a valid reason, future Cash on Delivery orders may be declined.

Damaged or Missing Items

If your parcel arrives damaged or an item is missing, please contact us within 24 hours of receiving your order. We will review the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, feel free to contact our customer support team.

We are always happy to assist you.